Contact Our Best-in-Class Technical Support Team
Our Technical Support Team is ready to assist you with questions about DigitalShipper including features, workflows, and carrier compliance. Contact us today to help you with your shipping needs.
For technical support via email, please provide all of the information in the support form. A DigitalShipper team member will contact you shortly during our business hours.
Standard DigitalShipper Support is available between the hours of 8:30 AM and 5:00 PM CST Monday through Friday excluding holidays (see list below).
After Hours Support
If you contact us after 5:00 PM CST via phone or email, we will follow up with you the following business day. If you have an extended support plan engaged with us, please refer to the instructions provided by your DigitalShipper account manager for contacting our support team after hours.
DigitalShipper is closed in observance of the following holidays:
- New Years Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Eve Day
- Christmas Day
- New Years Eve Day
To learn more about our technical support services and how we support our DigitalShipper customers, read our support overview web page.
Please complete the form below and submit:
* Denotes a required field