The role IT plays in enterprise resource planning software adoption

November 4, 2014 at 12:56 PMAdministrator
IT professionals play a large role in choosing, adopting and maintaining ERP software.

The implementation of enterprise resource planning software involves a business's IT department more heavily today than ever before.

Staff changes
Where IT departments may have taken a backseat to warehouse management in the past, they are now front and center when it comes to choosing and maintaining enterprise resource planning software. Every step along the way, including purchase, installation, utilization, maintenance, training and support requires adept IT professionals.

If a company is looking to install ERP software, they must be sure the IT department has the expertise necessary. Not only can this group identify potential risks before they occur, it has the power and skill to set up safety nets in advance of these risks becoming reality. They will ensure the program is used to its fullest capacity and business operations benefit.

On the other hand, implementing ERP software can dramatically decrease the need for an extensive IT department. Programmers may no longer be needed to the extent they once were. At the very least, the skill set IT workers provide will change once ERP software is part of daily operations. Rather than simply developing software and managing programs, they will need to think more like industry analysts and project directors. Improving business processes will become more important than maintaining functionality.

Savings over time
One significant change a corporation should notice after adopting enterprise resource planning software is a decrease in IT costs. Frost & Sullivan found that in Australia in 2014, cloud-based ERP software lowered IT costs by 12 percent. When IT professionals are involved in the purchasing and researching processes devoted to ERP software adoption, they will be able to offer greater insight into the right programs to choose, saving companies thousands of dollars they may have spent on the incorrect platform. Risks that IT experts anticipate and subsequently avoid will no longer cost distribution centers money. 

Plus, depending on the company and its current IT staff, if fewer IT employees are required to maintain operations, a corporation will simultaneously save on labor while profiting from increased efficiency. In more general terms, ERP software provides more accurate inventory figures and clear communication between departments. These practices alone help save businesses money by preventing incorrect shipments from going out and assisting warehouse workers with the organization of incoming items.

When customer satisfaction is high, so are sales. ERP software ensures a more profitable future for corporations and IT departments are a large part of this equation.