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New parcel-carrier analytical auditing tool set
DigitalAudit’s tool set allows companies to experience relevant cost reductions and analyze carrier-parcel operations through an intuitive application. Audit customers can obtain reimbursement of overcharges and cost avoidance through identification of procedural, destination, weight, and dimensional errors. DigitalAudit accessible information permits corporations to better determine which carriers are the most reliable, requesting refunds and negotiating better shipping rates. Cost savings, coupled with management’s improved insight into shipping processes and billing efficiencies, provide immediate and measurable benefits to DigitalAudit’s customers. In fact, DigitalAudit anticipates typical Return On Investment (ROI) schedules of 1 to 3 months for most contracts resulting in significant bottom line impact for clients in the first year of service.
DigitalAudit Components
Digital Audit - Audits discrepancies between shipping manifest data and carrier data
DigitalAudit’s audit function provides companies with the ability to migrate to electronic billing, cross-reference billing data and internal shipping manifest systems to identify potential over charges and monitor for improperly processed packages. Audit customers pay both an upfront fee for deployment and an ongoing annual license fee for access and support. DigitalAudit provides detailed reports for general accounting, operational purposes and financial analysis.
Customer Service (Tracking) - DigitalAudit’s customer service function provides companies with the ability to track packages from multiple carriers through one unified online interface. Packages can be tracked from the time the order is entered until the package is delivered, as well as provide automated notices of delivery failures or other exceptions. Customer service customers pay both an upfront fee for deployment and an ongoing annual license fee for access and support. The customer service function can be purchased as a stand-alone application.
Bill Pay - Electronically process payment billing to the appropriate carrier
DigitalAudit’s bill pay function provides companies with the ability to enter into direct electronic bill pay with the carrier if the company has not yet done this. Bill pay customers pay an ongoing annual license fee for access and support. Bill Pay is only available to companies using the audit function.
Product Usability
The DigitalAudit was developed to allow for simple user access to every available function and report. Users are able to quickly select reports that are used frequently from a list of available options and configure those reports for rapid access in the future. Reports can be run automatically and gaining access to compiled reports is as simple as a few mouse clicks. Reports are presented in easy to read formats that can be downloaded and printed or viewed directly online
Carrier Performance Audit
Exceptions
No Proof Of Shipment
Address Corrections
Billing Rates
Duplicate Billing
Dimensional Weights
No Proof Of Delivery
Residential Surcharges
Saturday Delivery
Assist With Damage Claims
Fraud Detection (Third Party Abuse)
Manifest Comparisons
Pricing Starts at $3,495.00 + Set up fee
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