DigitalShipper principals have amassed over 65 years of experience encompassing virtually all warehouse distribution and shipping disciplines. Most companies chose to engage our Professional Services in their projects because of our expertise and proven excellence with how we work with our customers. Since each company and project is unique, we work with you to decide on which areas you would like us to participate in.
Our ability to deliver systems on-time and within budget is a direct result of our project management philosophy. At the onset of your project we will help you identify your requirements and analyze these against the overall project scope, functionality and cost. Throughout the project, unforeseen issues and anticipated modifications will be recognized and quantified by operational impact, time frame, and associated charges. This level of analysis coupled with proactive team management and close communication enables us to effectively manage the intricacies of complex projects and deliver cost-effective results.
Our Professional Services team utilizes a detailed cost reporting system that tracks on an hourly basis each personnel resource, the activity to which the resource is assigned, and compares the time used for that activity to the time allotted. We employ comprehensive project management tools to enable full compliance with these reporting requirements and share the information with you.
Reporting on project deliverables, costs, and progress to date, is done on a weekly basis or as requested. Together we are able to monitor exactly how the project is structured, determine all aspects of the project implementation requirements, and jointly monitor/control progress through project completion. Our methodology provides you with the most information possible upfront.
When you work with our Professional Services team you will benefit from our “best-in-class” and proven practices to maximize the value of your DigitalShipper investment.
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